Bring Scribes into your AI workflows with the enterprise search API
What's new
Scribe’s newest search API makes critical process knowledge easy to find, right where people work. Employees can surface trusted Scribe guides from tools like AI chat bots, custom AI assistants, Copilots and GPTs, or Slack bots. Your documentation becomes a real-time engine for faster decisions, fewer mistakes, and the confidence to ensure work gets done right.
“As a financial services company, STCU needed a keyword-based search API that could integrate cleanly with our Copilot and chatbot tools. Scribe’s Enterprise Search API was straightforward to implement, the documentation was thorough, and we had it operational in minutes without extra engineering effort.”
– Greg Gallaway, Vice President of Information Technology, STCU
How it works
Scribe’s enterprise search API easily brings your guides into the tools your team already uses, surfacing Scribes in Slack bots, Microsoft Copilot, or other AI tools.
If you’re an Enterprise Grid customer, Admins can generate a secure token in settings and go through a simple set-up. Once implemented, employees can search for content or ask questions in your internal tools, and relevant Scribes will appear directly in the results; complete with the title, description, author, team, type, and date.
To learn more, check out the API documentation and the quick start guide for Microsoft Copilot or Slack bots.
FAQ
Which Scribe plan includes access to this API?
The enterprise search API is currently available to Enterprise Grid and Global customers. Get in touch with our Sales and Customer Success team to learn how to set the API up for your org.
What metadata is included in API responses?
The API returns structured JSON for published Scribes only. Step-by-step content, screenshots, and exported documents are not included. Admins have the flexibility to choose exactly which details appear in search results, including the title, description, author, document type, timestamps, team and org level permissions, and a direct link to the Scribe.
What can my organization build with this API?
Customers can integrate Scribe into internal search experiences or use it to power AI assistants, knowledge bots, or custom Copilots. This enables faster access to documentation, fewer errors, and more consistent execution of business processes.