Turn Scribes into interactive walkthroughs with Guide Me

What’s new

With the latest version of Guide Me, now it's even easier to help your team follow software processes correctly. When they click Guide Me in Sidekick, each step of the Scribe now appears as an interactive walkthrough right in their browser — keeping them in the flow of work. With no extra work on your part, you can increase their confidence, accuracy, and speed when they use browser-based software like Salesforce, Workday, and more.

FAQ

Q. What steps do I need to take so that a Scribe can be used in Guide Me mode?
A. Just create your Scribes as you normally would. Scribes created after October 2023 automatically have Guide Me functionality enabled.

Q. Who can use Guide Me?
A. Any Scribe user who has the browser extension installed can use Guide Me. Learn more about using Guide Me.

Q. Where can Guide Me be used?
A. Guide Me can be used in Chrome and Edge browsers with the Scribe browser extension. Learn more about installing the extension.

Q. How does this compare to previous Guide Me functionality?
A. While the original functionality also utilized the Scribe browser extension and Sidekick, the newest version of Guide Me takes your steps directly into the interface where work is taking place.

Q. The Guide Me button has a beta tag. What does that mean?
A. The Scribe team has tested Guide Me extensively across a wide range of commonly used browser-based software. However, your organization may use browser-based software that has not yet been tested for compatibility. If you encounter any issues, please use the feedback form that shows up when you exit Guide Me mode to let the team know.